Contact us
If you have any Questions, Feedback, Testimonials, or Suggestions, feel free to reach out to us through the following contact details:
Customer Support : +91 8369091814
Our support team will be available to assist you from 10:00 am to 07:00 pm, Monday to Saturday (Indian Standard Time).
Frequently Asked Question!
What is the lasting and projection of your perfumes?
Our perfumes are known for their long-lasting fragrance and higher projection. We use high-quality raw materials and a remarkable 40-50% fragrance oil concentration, ensuring a rich and enduring scent experience. This higher concentration, combined with our meticulous craftsmanship, ensures that our perfumes maintain their scent for an extended period, making them a luxurious and reliable choice for fragrance enthusiasts.
What sets your fragrances apart in terms of quality?
Our fragrances are of the finest quality due to the use of high-grade raw materials and a higher concentration of fragrance. This combination ensures a more potent and long-lasting scent compared to other perfumes on the market.
What sizes of perfume bottles do you offer?
We currently offer our perfumes in both 100ml and 30ml bottles, providing flexibility to suit your needs. A 100ml bottle typically lasts over a month, depending on your usage and application frequency, while the 30ml option is perfect for those who prefer a more compact, travel-friendly size.
How long does it take to receive my order?
We strive to deliver your perfumes within 2 to 7 working days. However, please note that delivery timelines may vary depending on the location or any unforeseen circumstances that could affect the delivery process.
What is your return policy?
We accept returns only in cases where the delivered perfumes are damaged, leaking, or if the bottles are broken due to delivery. If you encounter any of these issues, please get in touch with our customer support team for assistance with the return process.
How do I get a refund for a damaged or broken bottle?
For damaged, leaked, or broken bottles delivered to you, we offer refunds after proper verification. To initiate the refund process, please contact our customer support team and provide them with the necessary information and evidence, such as photos of the damaged item, and Order ID.
Can I return or refund a perfume if I don't like the scent?
As a general policy, we do not accept returns or provide refunds based on personal preferences or scent dissatisfaction. However, if the product has arrived damaged or faulty, we are more than happy to assist you with a return or refund.
Do you offer international shipping?
At the moment, we only offer shipping within India. We do not provide international shipping services. Please ensure you check our shipping information for any updates or changes in the future.
Are your perfumes cruelty-free and vegan?
Yes, all our perfumes are cruelty-free, and we do not use any animal-derived ingredients in our fragrances, making them suitable for vegans.
How can I contact your customer support team?
You can reach our customer support team through various channels, including email and whatsapp. Please visit our Contact Us page on the website for more information and ways to get in touch.
If you have any further questions or concerns not addressed in this FAQ, feel free to contact our customer support team, and they will be happy to assist you.
